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Track My Order

Track Your Order

Looking to track your order? When your order ships, you will receive a Shipping Confirmation email from [email protected] containing your tracking number.

Depending on the product ordered, your shipping confirmation email may take up to 5 business days to arrive. Once you receive the email, follow the steps below to check your delivery status.

1. Visit the Tracking Website

Visit the tracking website using the link below:

Track Your Package on ParcelsApp

Instructions for tracking your order

2. Enter Your Tracking Number

Enter the tracking number provided in your Shipping Confirmation email and click “Track Package”. Then scroll down the tracking website to view your shipment details.

Track Order

Example of order tracking details

Things to Keep in Mind

  • Tracking information may not be available immediately after your order has shipped. If your tracking number initially shows no results, please check again after a few business days while the carrier updates its system.
  • If your tracking information remains unavailable or has not updated for several business days, please contact us so we can help you check the status of your shipment.

Need Help?

If you have any questions about your order or delivery, please contact YouBeCard using the details below.

YouBeCard
23 Queen Square
London, WC1N 3BG
United Kingdom

Email: [email protected]

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